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FREQUENTLY ASKED QUESTIONS

  • Are your products vegan?
    All items in our catalog are free of animal products. Our Stanley/Stella range are also PETA-Approved Vegan
  • What is the method of printing is used?
    DTG products For DTG products, we use Kornit Water-based and NeoPigment inks that are Oeko-Texâ„¢ certified, which means they are safe for children and reduce environmental waste. These inks provide a high washing colorfast AATCC rating of 4. Posters For posters, we use Epson UltraChrome GS3 ink. This ink is also GREENGUARD Gold certified.
  • Should my shirt have a slight vinegar smell?
    When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agent applied during the printing process and it's not permanent. Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry helping the ink bond with the fabric. The solution is simply to wash the garment! Neither the residue nor the smell is permanent and both should go away after one wash.
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